The second-hand marketplace Members Voice Anger Over Sizing Updates
Vinted users have been reacting angrily after an update resulted in listings displaying inaccurate size information.
The popular resale platform has altered its size classifications for women's and children's clothes but did not contact all shoppers about the modification.
Digital Channels Response
Countless users and merchants have taken to social media stating that platform listings now display a different size category versus the original listing as a result of the reclassification.
The company said the new system was more in line with other platforms.
The platform has recommended to check their listings and update the measurements by hand when needed, resulting in member annoyance.
Sizing System Updates
Earlier, the sizing featured one number and one letter, for instance S/8 or M/10.
The revised method features a letter and a range such as S/UK 8-10.
In some cases, the measurements have been reclassified - like an L measurement was formerly size 12 but now shows as UK 16-18.
Shopper Experiences
A fashion influencer, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Few clothing companies classify XL as 20-22," as the platform currently indicates.
Stephanie Gallen, located in Scotland, stated items she posted on Vinted with size 14 labels were displaying on the service as measurements 20-22.
"If anyone [who is] size 20-22 buys them they may become frustrated," she said.
Necessary Adjustments
A different user, located in England, said she had been left angered because the modification necessitated personal updates the sizing for "all her products".
"This situation is especially annoying, because of my ongoing medical condition and platform income has been essential for me since losing part of my income," she said.
Service Background
The service features exceeding 100 million members, comprising 18 million UK members.
It has proved a popular alternative versus similar marketplaces including eBay and Depop.
This represents another occasion that an unexpected update to the app has proved unpopular: last year, the platform withdrew an update regarding delivery choices due to shopper criticism.
